How to return an order?

Created by Julian Kuhlmann, Modified on Fri, 31 Jan at 1:01 PM by Julian Kuhlmann

You must inform us (SWEDMOG AB, Ljungnäsvägen 5, SE 38332 Mönsterås, Sweden, info@sagroparts.com, Tel +46499-49059) of your decision to cancel this contract by sending us a clear statement.
This can be done by post or email.

When returning a product, we strongly recommend that you use a trackable shipping service when returning a product.
To avoid unnecessary costs, always mark the package with the word "RETURN" and your original tracking number.


Return the package to: 

SWEDMOG AB (Reg. no. 556204-0823)
Ljungnäsvägen 5
SE-38332 Mönsterås
SWEDEN

If you cancel this contract, we will reimburse you for all payments received, including delivery costs (except for any extra costs if you chose a more expensive shipping method than the standard delivery offered by us).

We will use the same payment method as you used for the order to issue your refund, unless otherwise agreed with our customer service (info@sagroparts.com).
There are no additional fees as a result of this refund.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods.
We may make a deduction from the reimbursement for any loss in value if the loss is due to unnecessary handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article